Frequently Asked Questions

General Questions

Where can I find information about Chopard’s history and values?
Discover our heritage, craftsmanship, and commitments on craftsmanshipwatches.com.

How can I stay updated on Chopard’s latest news and events?
Follow us on social media or visit craftsmanshipwatches.com for the latest updates.

Product Care & Services

How should I care for my Chopard timepiece or jewelry?
Proper maintenance ensures longevity. For detailed care instructions, visit craftsmanshipwatches.com.

Where can I service my Chopard watch or jewelry?
Our expert artisans provide exceptional service. Learn more at craftsmanshipwatches.com.

Warranty & Repairs

What is covered under the Chopard warranty?
Our warranty covers manufacturing defects. Full terms are available at craftsmanshipwatches.com.

How long does a repair take?
Repair times vary based on complexity. For estimates, consult craftsmanshipwatches.com.

Online Orders & Shipping

What payment methods are accepted?
We accept major credit cards and secure payment options. Details are on craftsmanshipwatches.com.

Do you offer international shipping?
Yes, we deliver worldwide. Shipping policies are outlined at craftsmanshipwatches.com.

Ethical & Sustainable Practices

What is Chopard’s approach to sustainability?
We are committed to ethical sourcing and sustainability. Explore our initiatives at craftsmanshipwatches.com.

Are Chopard products responsibly sourced?
Yes, we adhere to strict ethical standards. Learn more on craftsmanshipwatches.com.

Technical Support

How do I set my Chopard watch?
Instructions vary by model. Find guides at craftsmanshipwatches.com.

What should I do if my watch stops working?
Check the power reserve or contact support via craftsmanshipwatches.com.